Terms and Conditions

TERMS OF SERVICE

Once you’ve made your selection and wish to purchase, click the "Add to Cart" button. This will add the item to your shopping cart. You can adjust the quantity by altering the quantity on the Shopping Cart page and pressing the "Update" button.

Carry on making your selections till you have everything you need, or as we like to do, fill up the shopping cart and at the end, select your items you would like, and then delete the others from your shopping cart by clicking on the "Trash Can" - it will then be removed from your shopping cart.

Then click check out. This will move you to the completely secure checkout page.
Complete all the appropriate details, and select “Place order”

Once complete, you'll be able to view your receipt of your purchases (which you can print if you wish). We will also notify you when your order has been shipped.

Simple, safe and easy. Just the way we like it.

Part of our promise is to make it easy for you to shop at 101 Nutrition. Shopping online and delivering straight to your door, has to be easy!

Following receipt of your payment your order will be dispatched within two working days (unless otherwise notified). Please allow approximately 1 – 3 working days thereafter for delivery in New Zealand.

All orders are typically delivered via Toll Couriers (or an equivalent quality logistics organisation).
International


Currently we deliver (and accept payment from) Australia, USA, Canada, and the UK. If you reside in another country and wish to have an item shipped, please contact us and we can advise of the delivery and payment options.

Your order will be charged in NZ$ at the delivery prices listed on this website. We can not advise of the exact timing of the delivery due to the number of variables, but typically internationally they are delivered within 2 weeks.

REFUND POLICY

101 Nutrition has a 30-day (no questions asked) returns policy on all non-sale items sold via this website. The 30-day period begins from the date of purchase. Items returned within this period can either be exchanged or credited. An item can be exchanged for any product of the same value or used as a credit towards an item of higher value. If an item is exchanged for an item of a lesser value a credit will be given. Credits will only be given to the same credit card or account as the items were originally charged. Freight charges are not creditable. It is the customer’s responsibility to freight the item(s) back to 101 Nutrition. A credit will only be given, or replacement items sent on the safe arrival of the items to 101 Nutrition. The item(s) must be returned in new condition with all original packaging and labeling. The item(s) remain the property of the purchaser until returned to 101 Nutrition. A freight charge will apply for the shipment of any new item(s) to the customer.
We'll give you a quote prior to dispatch.

Please notify us prior to returning item(s) so we can discuss the options for both the product that you wish to replace and the freight charges that may apply.
Returns Process

All returned items should be returned using appropriate packaging to ensure safe transit of the product(s).

Please Include a copy of your order confirmation, highlighting which product(s) are being returned and the reason for return.

Returns should be sent via courier to:

101 Nutrition
16 Drabble Crescent
Papamoa Beach
Papamoa 3118
New Zealand

Keep a record of your shipment until you have received your replacement, credit or refund. The Consumer Guarantee Act and Fair Trading Act provides the basis for our returns policy, For a product to be returned under this policy, that product must be in a resalable condition unless faulty or otherwise defective.

PRIVACY POLICY

 The information herein on our website is general information provided for educational purposes only and is not a substitute for professional care. It is not intended nor should it be used to diagnose, treat, cure or prevent any disease. Persons who have or suspect they may have an illness or medical condition should seek the guidance of a qualified health professional.

The authors and 101 Nutrition Ltd accept no responsibility for the accuracy or misuse of the content herein. All rights reserved. All content in this website remains the property of 101 Nutrition Ltd. New Zealand. Individuals may print or copy (without alteration) selected portions of the website for private use only. Permission to use, copy or distribute this information in any form, in whole or in part for commercial or mass reproduction purposes must be sought from 101 Nutrition Ltd. The information herein is continually being updated and is subject to change without notice and should never be relied on as the basis for doing or failing to do something.

Privacy Policy

Any information provided to or collected by 101 Nutrition Ltd will not be used or disclosed to any third party without your consent. Exceptions may include the requirement of disclosure by law. to protect the rights of an individual’s health and safety or 101 Nutrition.
Our commitment to being a leading provider of health services means that our business will continue to evolve as we introduce new services and features to our website and our business processes. From time to time, our policies will be reviewed and may be revised. 101 Nutrition Ltd reserves the right to change our privacy policy at any time

For further information contact the help desk at info@101nutrition.co.nz